How Recognition Drives Engagement

4 Sep

We've all heard it before: recognition is important. But what does it truly mean in the workplace? And how can it drive engagement and success?

While promotions, pay raises, and bonuses are undoubtedly valued, they often occur annually. True recognition needs to be a consistent part of the culture. A Glassdoor study revealed that 83% of employees are more motivated when their managers appreciate their hard work, compared to just 38% when managers instil fear. Moreover, those who receive recognition are 20 times more likely to feel engaged and 3.8 times more likely to connect with the company culture.

We deeply understand that an engaged team leads to higher morale, lower absenteeism, positive retention, and exceptional customer service.

Recognition is a cornerstone of a thriving workplace, but it often takes a curious mindset to truly understand its impact. Our curiosity led us to reevaluate how we could foster a more engaging and rewarding environment.

Here's how we're fostering a culture of appreciation:

Amplify Awards: We celebrate our outstanding team members who embody our three behaviours: Curious, Outstanding and Accountable.
Gifted Experiences: We reward our team for their hard work with thoughtful experiences to reflect how they make our customers feel.
Recognition Cards: Leaders can easily and instantly express gratitude and appreciation to their teams.
Personalised Objectives: Everyone is different, so we tailor career paths to individual ambitions.
Fun: Regular social events bring our people together for celebration, recognition and engagement.

Our recent 17th-place ranking in the Best Places to Work in Hospitality awards speaks volumes. The judges noted our high scores in employee satisfaction surveys, with 100% of respondents saying they receive recognition and thanks and 98.5% acknowledging that the company cares about its people.

None of this would be possible without our leaders embracing and sharing this culture with their teams. By listening, communicating, and being available, they demonstrate genuine care. As President Roosevelt famously said: